We strive to be honest and upfront with everyone, so please carefully read the following: 

  1. We do not buy, sell, repair or program any trunked radios.
  2. The prices shown are for programming only. Shipping cost is extra.
  3. You must verify the proper operation of your radio prior to sending it to us for reprogramming. If it doesn't work before programming, it is not likely to work after programming.
  4. Radios sent to us for programming will be tested for proper operation prior to programming. If the radio is not working it will be returned as-is, at your expense.
  5. It is understood that you have the technical skills, service manuals, proper test equipment and the tuning and alignment tools necessary to remove and install your memory module and to tune and realign your radio for proper operation.  If you do not feel comfortable with doing this, we will tune and align your radio for an additional $45.00.
  6. In order to program any Public Safety (Fire, Police, Special Emergency or Local Government) transmit frequencies, we require a letter of authorization from the agency holding the FCC license for the frequencies.
  7. We cannot loan service manuals or provide tuning instructions or technical support over the telephone or via e-mail. 
  8. We are not responsible for ANY memory module or radio that you supply to us that will not accept a program. Some of the older PROM type memory modules will self destruct when you try program them, even when using factory programmers.
  9. Please package your radio or memory module properly to prevent damage during shipment. Do not ship an unprotected memory module in a flat envelope. (We guarantee that it will be damaged, no matter what carrier you send it by.)
  10. A 90 day parts and labor warranty is provided on any memory module or PROM that we supply.